Do you need support in quickly rectifying faults with your sit-stand desks? Do you need support with assembly? Do you have questions about the care of your WINI furniture? The WINI service team will be happy to help you with your concerns and questions. Answers to frequently asked questions and concerns can be found on this page.
The easiest way to visually distinguish the table systems is by the different traverses. At traverse is the transverse metal support underneath the desktop. Using the pictures in the brochure "WINI error codes for operating elements and controls" on page 7, you can recognize the differences and assign them to the table system.
If you cannot find the name of the table system or are not sure, please contact WINI Service.
If the error cannot be rectified as described, disconnect the mains plug, wait a few minutes and try to reinitialize the Desk! If an error still occurs repeatedly after this, disconnect the Desk from the mains and contact WINI Service.
Please note that the optional collision protection is not active during initialization. There is a risk of crushing.
If the error cannot be rectified as described, disconnect the mains plug, wait a few minutes and try to initialize the Desk again! If an error still occurs repeatedly after this, disconnect the Desk from the mains and contact WINI Service.
DIAL LOCK 58 Freecode - Emergency opening with code reset
DIAL LOCK 58 Freecode - Emergency opening Without code reset
DIAL LOCK 59 Fixcode - Emergency opening with code reset
If the videos do not help you or if you have any other locking system, please contact WINI Service.
Solution: Loosen the two screws of the Arriba-Basic handset very slightly.
If the procedure still does not work, please contact WINI Service.