What are DPP & UPID
and why are they becoming increasingly important?

The UPID identifier makes it possible to uniquely identify a piece of furniture throughout its entire life cycle.

The UPID allows every piece of furniture to be tracked seamlessly from the manufacturing process through storage and transport to sale. The biggest advantage is that every item can be traced throughout the entire supply chain – from the factory to the end consumer. If, for example, a quality problem arises, WINI can use the UPID to determine exactly which product is affected and whether it is still within the 10-year warranty period.

Customers can access product details directly with their smartphones via the attached code (in the case of WINI, an NFC tag on the furniture). This means that assembly instructions, care instructions, and technical data are available digitally at any time. Buyers no longer have to spend long periods leafing through paper manuals—a quick scan is all it takes to access the digital product file.

When spare parts are needed, the UPID makes it much easier to procure them. Instead of manually searching for the correct part number, the customer scans the UPID NCF label. This minimizes the identification effort and reduces the error rate when ordering parts. For manufacturers and retailers, this boost to the spare parts business can mean improved customer loyalty.

WINI values sustainable materials and transparent supply chains. The unique identifier can be used to access a digital product passport that provides information about the origin of the raw materials, the recycled content, or the product's certifications. When consumers can see details about the origin and material composition of their furniture, it builds trust and prevents accusations of greenwashing. Sustainability data can thus be provided in a customer-friendly manner. The buyer can be certain about the quality and environmental impact of their product and can make informed decisions.

All items can be clearly recorded and tracked in the ERP/merchandise management system. This facilitates inventory control, as goods receipts and issues are recorded accurately. Once each product has a unique identifier (UPID), it can be tracked across distribution networks and warehouses all the way to the customer. This seamless traceability supports inventory replenishment and distribution because the location of each item is always known.

In logistics, the UPID enables automated shipment tracking. Each piece of furniture can be scanned during loading, transport, and goods receipt, allowing seamless documentation of transfers between warehouse, shipping company, and retailer. This speeds up processes and reduces errors, as mix-ups are eliminated. All parties involved in the supply chain can use the same identification system, which makes collaboration more efficient (purely internal labeling is often not sufficient for the entire chain).

Manufacturers and retailers speak "a common language" with UPIDs. Product orders in B2B are more efficient because a specific furniture model is precisely referenced by its unique code. Incorrect orders due to ambiguous product names are avoided.

In the event of any complaints, the unique identifier helps to identify the furniture immediately. This means that the complaint process can be handled much more quickly. With recording the UPID, it also ensures that the complaint relates to the product that was originally delivered. Overall, this reduces the amount of manual checking required and means that repairs or replacements can be carried out more quickly.

UPID tracking documents which customer has received which item. In the event of product defects or safety-related problems, the manufacturer can specifically inform affected retailers and end customers. Maintenance and service processes (e.g., for technically sophisticated office furniture) also become more efficient, as service technicians can use the UID to call up the exact model with all technical specifications and identify suitable replacement parts.