Im Zentrum der Untersuchung stehen zentrale Erfolgsfaktoren wie Preisgestaltung, Produktqualität, Serviceorientierung und Kundenvertrauen. Grundlage der Bewertung ist eine datenbasierte Analyse von mehreren Millionen Online-Nennungen zu rund 16.500 Unternehmen. Mithilfe eines KI-gestützten Verfahrens wurden diese Beiträge hinsichtlich Tonalität und thematischer Relevanz ausgewertet.
Die Ergebnisse wurden anschließend branchenspezifisch normiert – nur Unternehmen mit überdurchschnittlich guten Werten erhielten eine Auszeichnung.
"This award confirms that our strategic orientation and daily commitment are having an impact—among specialist retailers, partners, and end customers, as well as in the public perception. We are on the right track."
In the category ‘Customer Satisfaction Office Furniture Manufacturers’, WINI achieved a score of 100.0, putting it in first place in the industry ranking. This result underscores the high regard in which our work is held by customers and partners.
WINI is thus a benchmark in the market – a sign of trust that is particularly important in the current climate.
Against the backdrop of challenging times, this award is a positive signal. It shows that our consistent commitment to the highest standards of quality, service, and customer relations is recognized and appreciated. The result is an award for what we have achieved and an incentive for the future. It motivates us to continue investing in improvements, optimizing processes, and consistently expanding our position as a reliable partner.
Special thanks go to all employees who have made this success possible through their daily commitment. First place in the "Company of the Year" ranking is a joint success – and confirmation that we are on the right track.
Bastian Bruns
Head of Marketing & Communication