What are DPP & UPID
and why they are becoming increasingly important

The UPID identifier makes it possible to uniquely identify a piece of furniture throughout its entire life cycle.

The UPID allows every piece of furniture to be tracked seamlessly from the manufacturing process through storage and transportation to sale. The biggest advantage is that every item can be traced back along the entire supply chain - from the factory to the end consumer. If, for example, a quality problem occurs, WINI can use the UPID to determine exactly which product it is and whether it is still within the 10-year guarantee period.

With the attached code (at WINI as an NFC tag on the furniture), customers can call up details about the product directly using their smartphone. Assembly instructions, care instructions and technical data are available digitally at any time. The buyer no longer has to spend a long time leafing through paper manuals - a scan is all it takes to access the digital product file.

When spare parts are needed, the UPID makes it much easier to procure them. Instead of manually searching for the correct part number, the customer scans the UPID NCF label. This minimizes the identification effort and reduces the error rate when ordering parts. For the manufacturer and retailer, this strengthening of the spare parts business can mean an improvement in customer loyalty.

WINI attaches great importance to sustainable materials and transparent supply chains. A digital product passport can be accessed via the Unique Identifier, which provides information about the origin of the raw materials, the recycled content or certificates for the product, for example. If consumers can see details about the origin and material composition of their furniture, this creates trust and prevents accusations of greenwashing. Sustainability data can thus be provided in a customer-friendly way. The buyer can be certain about the quality and environmental impact of their product and can make informed decisions.

All items can be clearly recorded and tracked in the ERP/merchandise management system. This facilitates stock control, as incoming and outgoing goods are recorded precisely. Once each product has an individual identifier (UPID), it can be tracked across distribution networks and warehouses right through to the customer. This seamless traceability supports stock replenishment and distribution, as it is always known where each item is located.

In logistics, the UPID enables automated shipment tracking. Each piece of furniture can be scanned during loading, transportation and goods receipt, allowing seamless documentation of handovers between warehouse, freight forwarder and retailer. This speeds up processes and reduces errors, as mix-ups are ruled out. All participants in the supply chain can use the same identification system, which makes collaboration more efficient (purely internal identification is often not sufficient for the entire chain).

With UPIDs, manufacturers and retailers "speak a common language". Product orders in B2B are more efficient, as a specific furniture model is precisely referenced by the unique code. Incorrect orders due to misleading product designations are avoided.

In the event of any complaints, the unique identifier helps to identify the furniture immediately. This means that the complaints process can be completed much more quickly. With the recording of the UPID, it is also possible to ensure that exactly the product originally delivered was the subject of the complaint. Overall, the manual inspection effort is reduced and rectifications or replacement deliveries can be made more quickly.

UPID tracking documents which customer has received which item. In the event of product defects or safety-related problems, the manufacturer can inform affected dealers and end customers in a targeted manner. Maintenance and service processes (e.g. for technically sophisticated office furniture) also become more efficient, as service technicians can retrieve the exact model with all technical specifications and identify suitable spare parts via UID.